Reference

How airhoki88 Handles Your Personal Information

Your account details and wallet information — including any DANA, OVO, or GoPay data you submit — are handled with care and used only for the purposes explained in this policy.

Account data protectionDANA, OVO, GoPay wallet privacyData access requests acceptedIndonesia-based account focusClear retention limits
airhoki88 How airhoki88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

Team online

Live Chat Support

Open the live chat widget from your account dashboard at any time. Ask specifically about your data, what we hold, or how to request a correction or deletion.

Email Privacy Request

Send a written request to our support email with your registered account name and the specific data action you need — access, correction, or removal.

Account Settings Path

Some data fields — your contact number and preferred wallet method between DANA, OVO, and GoPay — can be updated directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage the Data We Hold

We apply account-level security measures — session encryption, OTP verification on login, and access controls — to limit who within our operation can view your personal record. Data is retained only as long as your account is active or as required by applicable obligations; once an account is closed and the retention window passes, personal records are removed from active systems. Cookies on the airhoki88 site are used for session continuity and fraud detection, not for third-party advertising profiles.

Session Encryption

Every account session on airhoki88 runs over an encrypted connection. This covers the data you submit during login, wallet selection, and any support conversation you open.

OTP Account Verification

When you log in or make a withdrawal request, an OTP is sent to your registered contact. This step confirms it is you acting on the account, not an unrecognised device.

Cookie Use Policy

We use session cookies to keep your lobby state and wallet preference saved between pages. We do not place third-party advertising cookies or pass your browsing data to ad networks.

Data Retention Window

Active account data is held while your account remains open. After an account is closed, personal data is retained only for the period required by applicable local obligations, then removed.

Common Questions About Your Data and Rights on airhoki88

These are the questions we hear most often from account holders about how their information is handled, what rights they have, and how to act on those rights through our support channels.

No. We only record the wallet identifier — the account number or registered mobile number — used to process your transaction. Your PIN and authentication credentials stay inside your e-wallet app and are never transmitted to or stored on our systems.

Yes. Send a request through live chat or our support email with your registered account name. We will confirm what data we hold and provide a summary through your registered contact within a reasonable handling period.

Log in, go to account settings, and you can edit your contact number and switch your preferred wallet between DANA, OVO, and GoPay directly. For changes to your registered name, contact our support team through live chat so we can verify the request.

We do not sell or share your data for marketing. We work with payment processors and identity verification services strictly to operate your account. Those partners are bound by data agreements that limit use to their specific task only.

We use session cookies for login continuity and fraud detection. We do not use third-party advertising cookies. You can clear session cookies through your browser settings; doing so will log you out of your current account session.

After account closure, your personal record is retained only for the period required under applicable local obligations — for example, transaction records relevant to financial compliance. Once that window passes, data is removed from active systems.